YOUR COMMENTS MAKE A DIFFERENCE
Thank you for telling us about your stay. 
OVERALL STAY
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Overall Satisfaction:
Overall Value:
If I were in the area again, I would stay at Mission Inn Hotel & Spa:
RESERVATIONS
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Reservation was booked efficiently and accurately:
What influenced you to stay with us?
FRONT DESK
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Accurate and efficient check-in / check-out:
The front desk staff met my expectations:
Provided a warm and sincere hello / fond farewell:
Accurate billing upon check-out:
HOUSEKEEPING
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Friendly housekeeping attendants:
Clean room during my stay:
My room was clean upon arrival:
The housekeeping staff met my expectations:
Sufficient supplies during my stay:
GUEST SERVICES
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The concierge met my expectations:
Staff was friendly and courteous:
The parking attendants met my expectations:
Staff was knowledgeable of hotel and surrounding area:
Telephone service was courteous and prompt:
PUBLIC AREAS
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Well maintained grounds and parking areas:
Well maintained public areas:
Dining Experience (Please mark all that you experienced during your stay):
Duane’s Prime Steak & Seafood Restaurant
Duane’s Prime Steak & Seafood Restaurant
 54321
Friendly and attentive staff
Quality of foods (taste, temperature)
Prompt greeting on arrival
Appealing food and beverage presentation
Overall satisfaction with Duane's
Knowledgeable staff
Bella Trattoria Italian Bistro
Bella Trattoria Italian Bistro
 54321
Knowledgeable staff
Quality of foods and beverage presentation
Prompt greeting on arrival
Overall satisfaction with Bella Trattoria
Friendly and attentive staff
Appealing food and beverage presentation
Las Campanas Mexican Cuisine
Las Campanas Mexican Cuisine
 54321
Friendly and attentive staff
Quality of food (taste, temperature)
Prompt greeting on arrival
Appealing food and beverage presentation
Overall satisfaction with Las Campanas
Knowledgeable staff
Mission Inn Restaurant
Mission Inn Restaurant
 54321
Prompt greeting on arrival
Friendly and attentive staff
Quality of foods (taste, temperature)
Overall satisfaction with Mission Inn Restaurant
Knowledgeable staff
Appealing food and beverage presentation
The Sushi Bar
The Sushi Bar
 54321
Prompt greeting on arrival
Friendly and attentive staff
Quality of foods (taste, temperature)
Knowledgeable staff
Overall satisfaction with The Sushi Bar
Appealing food and beverage presentation
Presidential Lounge
Presidential Lounge
 54321
Friendly and attentive staff
Quality of foods (taste, temperature)
Overall satisfaction with Presidential Lounge
Prompt greeting on arrival
Knowledgeable staff
Appealing food and beverage presentation
Las Campanas Tequila Bar
Las Campanas Tequila Bar
 54321
Friendly and attentive staff
Quality of foods (taste, temperature)
Overall satisfaction with Tequila Bar
Prompt greeting on arrival
Knowledgeable staff
Appealing food and beverage presentation
In-Room Dining
In-Room Dining
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Friendly and attentive staff
Quality of foods (taste, temperature)
Overall satisfaction with In-room dining
Prompt greeting on arrival
Knowledgeable staff
Appealing food and beverage presentation
Sunday Brunch
Sunday Brunch
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Friendly and attentive staff
Quality of foods (taste, temperature)
Overall satisfaction with Sunday Brunch
Prompt greeting on arrival
Knowledgeable staff
Appealing food and beverage presentation
Casey's Cupcakes
Casey's Cupcakes
 54321
Friendly and attentive staff
Quality of foods (taste, temperature)
Overall satisfaction with Casey's Cupcakes
Prompt greeting on arrival
Knowledgeable staff
Appealing food and beverage presentation
Afternoon Tea
Afternoon Tea
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Friendly and attentive staff
Quality of foods (taste, temperature)
Overall satisfaction with Afternoon Tea
Prompt greeting on arrival
Knowledgeable staff
Appealing food and beverage presentation

Recreation and Amenities (Please mark all you experienced during your stay):

Kelly's Boutique
Kelly's Boutique
 54321
Overall satisfaction with Kelly's Boutique:
Merchandise selection was appealing:
Prompt and friendly greeting upon entering store:
Store was well maintained:
Kelly's Spa
Kelly's Spa
 54321
I felt pampered by my treatment:
The treatment rooms were comfortable:
Staff made me feel welcomed:
Prompt and friendly greeting:
The spa / salon treatment was relaxing:
My privacy was respected:
Overall satisfaction with Kelly's Spa:
Purpose of your visit?
Did you have any problems during your stay?
Please describe the problems you had:
How can we make your next stay with us more enjoyable?
Email:
The Mission Inn Hotel & Spa
3649 Mission Inn Avenue, Riverside, California 92501
General: (951) 784-0300 | Fax: (951) 683-1342 | www.missioninn.com