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Inside Hotel-Online Today         April 16, 2018
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Here are the latest hospitality news headlines from Hotel-Online! To get the complete stories and more, visit our website:


Is Your Hotel Booking Engine Destroying Your Profitability? / Vikram Singh
Trends won't have any impact if your hotel website is hard to use.

Driftwood Hospitality Management Shares Insight Into Hotel, Resort Trends After Polling Property Managers
Digital Concierge and Smart Room Technology Among Trends of First Quarter
Effective Hotel Copywriting in 3 Key Steps / Kate Bielamowicz
Far more than filling space on a page, the right words can spark the imagination of your potential guests, and move them one step closer to booking.

Tourism Tidbits: Celebrating Twenty-Five Years of Tourism Security / Dr. Peter Tarlow
As a thank-you to all who work to make the world safe and secure for the millions of people who travel daily, Tourism Tidbits provides its readers with some of the basic principles of tourism security.
Seattle Sees Eighth Consecutive Year of Record Tourism
Results celebrated at the 2018 Annual Meeting on Global Meetings Industry Day

Nominations Open for the 2018 Historic Hotels Awards of Excellence
Winners will be announced and honored November 1 at The Broadmoor (1918)
Talent and Technology Go Hand-in-Hand in Contact Centers
Technology is transforming the way organizations interact with customers—but even the most promising digital tools still work best when paired with skilled humans.

Hospitality Financial Leadership - Catch Me If You Can: It's a Game of Confidence / David Lund
Taking the numbers in your hotel by the horns is the way to go. Trust yourself enough to walk into the cockpit and take a seat and welcome those probing questions.

Ayana Resort and Spa Selects TeleMatrix Phones
Ayana Resort and Spa Bali has installed 150 TeleMatrix brand 9600 Series 9602MWD single-line analog cordless telephones through Cetis channel partner PT Aneka Spring Telekomindo, Jakarta.

SHR Names Chief Product Evangelist and Director of Product Management
Estelle Hale is moving from Vice President of Product to becoming the company's first Chief Product Evangelist; Doug Tucker, who joined SHR in 2017 as Product Manager, has moved on to become Director of Product Management.

Hospitality Experts Gather for HFTP’s Second European HITEC
European counterpart of HFTP’s HITEC education stellar, exhibitor experience disappointing

CHTA Focuses on Caribbean Unity, Innovation as Key Industry Forum Nears
The fourth annual Caribbean Hospitality Industry Exchange Forum (CHIEF), the premier educational forum for Caribbean hospitality and tourism professionals, is slated for June 22-24, 2018, at the Hyatt Regency in Miami.

Eldorado Resorts to Acquire Tropicana Entertainment in Accretive Transaction Valued at $1.85 Billion
The definitive agreement provides that GLPI will pay $1.21 billion for substantially all of Tropicana’s real estate and enter into a master lease with Eldorado for the acquired real estate and that Eldorado will fund the remaining $640 million of cash consideration payable in the acquisition.

MGM Resorts International, Along with its Venture Partner, Enter Agreement to Sell the Grand Victoria Casino for $327.5 Million to Eldorado Resorts
MGM acquired its 50 percent interest in Grand Victoria Casino in connection with its acquisition of Mandalay Resort Group in 2005 and expects to receive approximately $162 Million
Caesars Entertainment and Meraas Plan to Open Two Caesars Hotels & Beach Club in Dubai
To be located at the Meraas' Bluewaters Island Development, hotels will be the first non-gaming properties to carry Caesars brand

Grace Bay Resorts Assumes Ownership and Management of Point Grace on Providenciales in Turks and Caicos
The resort will be rebranded a Grace Bay Resort property and will retain the Point Grace name, with gradual improvements planned over the next several months.
IHG Signs With Roquebrook for Hotel Indigo Gibraltar, an Adaptive Re-Use Project in Spain
Converted from an existing office block, the building will be entirely reconfigured with a new facade and rooftop extension to form the ~120-room Hotel Indigo Gibraltar.

California’s Legendary Lake Arrowhead Resort & Spa Joins Benchmark Resorts & Hotels Management Portfolio
The 173-key property remains part of Marriott’s Autograph Collection.
HMC Adds Sleep Inn & Suites Longview North to Portfolio of Texas Managed Properties
The hotel is located near Tomlison Parkway and Loop 281, just north of Longview's city center, LeTourneau University and the Longview Mall. 
Edward Thomas Collection of Hotels Appoints Daniel Ben-Efraim Vice President of Sales and Marketing
Ben-Efraim brings more than 15 years of brand development, marketing, sales, operations and entertainment experience to California's Shutters On The Beach and Hotel Casa Del Mar.
Grand Summit Hotel at Attitash Names Steven Mannik as New General Manager
Mannik, a career hotelier, most recently was the general manager of Eastern Inn & Suites in nearby North Conway. 
Driftwood Acquisitions and Development Names Kattie Maldonado Marketing Director
Most recently, Maldonado served as communications director for ISG World, where she was responsible for aligning social media, public relations and content marketing efforts with a focus on the international ultra-high net worth individual (UHNWI) markets.
Viceroy Hotel Group Welcomes New Director of Sales & Marketing to Viceroy Santa Monica
Angela joins Viceroy Hotel Group from Kerzner, where she represented 11 resorts and 3 brands including One&Only resorts, Atlantis and Mazagan.
Joy Wemmer Appointed Director of Sales for Hilton Garden Inn Annapolis Downtown, Maryland
A seasoned hospitality professional, Wemmer will help lead a staff of 50 at the soon-to-open hotel, which comes to the revitalizing Annapolis arts district via total renovation of an existing lodging property.

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For questions please contact Michelle Renn, Editor of 'Inside Hotel Online Today' at: Phone: 678-802-5308 (ET) / Email: michelle@hotel-online.com or news@hotel-online.com / or Mailing address: Hospitality Internet Media, L.L.C. dba Hotel.Online, 70 Mansell Court, Suite 225, Roswell, GA 30076


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