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Inside Hotel-Online Today         June 19, 2017
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Here are the latest hospitality news headlines from Hotel-Online! To get the complete stories and more, visit our website:


Next Generation FCS Connect Raises Bar on Hotel Guest Request Efficiency
FCS’ latest automated service request and job dispatch system now offers cloud-based functionality and all new operations-enhancing features.  

Angie Hospitality to Showcase Revolutionary Guest Room Technology During Entrepreneur 20X Competition
Creator of interactive guest room assistant to compete in leading start-up competition at HITEC Toronto 2017

Paséa Hotel & Spa Leverages GoConcierge to Provide Fast, Personalized Service
Newest Version of GoConcierge Helps Enhance Guest Satisfaction

E20X at HITEC - Toronto Selects iPalapa To Pitch Their Flagship Solution, iPoolside
iPalapa's iPoolside is a mobile, interactive service platform that enables resorts and  guests to reserve and manage cabanas, umbrellas, pool chairs, and more, cutting out the often stressful wait times spoiling vacations

Hospitality Technology Leaders Announce Networking Event for Hoteliers in Toronto
Hospitality marketing expert, Vizergy has teamed up with industry leaders including eRevMax, Fornova, HRS and TrustYou, to host an exclusive gathering for hoteliers on 27th June 2017 in Toronto.

How Boutique Hotels are Delivering Their Own Brand of Luxury / Maggie Nichols
Hotels that include world-renowned spas and five-star restaurants are not hard to find in primary U.S. markets – but in secondary and tertiary markets, the hunt can be a bit more challenging.
Improving The Hotel RFP Process / Monica Sanchez
The GBTA Foundation released a new study in partnership with Best Western Hotels & Resorts today that explored the Hotel RFP process from the eyes of a travel manager.

Three Ways Hotels Can Use Training Tech to Enhance the In-Person Customer Experience / Joshua Ostrega
While many hoteliers may believe that training stops after the onboarding process, this shouldn't be the case.
Minibar Systems and Acentic Deliver Unique Bundled Solutions of In-Room Entertainment and Retail Revenue Capture
We drive in-room incremental revenue through Entertainment, Refreshment, and Communication.

Leading Location-Based Social Intelligence Company Local Measure Hires Christian Oswald as VP of Channel Business Development, Expanding its Services for Hospitality Customers with Deepened Cisco Partnership
Oswald will be based in Phoenix, and manage channel partnerships to expand the company's reach and services for its hospitality, sports, entertainment and retail customers around the world.

Paramount Lodging Advisors Arranges the Sale of Two Dallas-Area Fairfield Inn & Suites
“Our team did an excellent job creating competition for the hotels. We produced roughly 350 executed confidentiality agreements, 60 tours, and 25 offers between the two hotels."

Online Hotel Bookings to Generate About $2.3 Billion by 2020 for e-Travel Agents in India
Gross hotel bookings, which stood at $7.2 billion in 2016, are poised to grow to $10.9 billion by 2020, while the percentage of bookings made online will increase to 28% from 19% currently. As much as 78% of the overall online hotel bookings will be routed through OTAs, throwing up a $2.3 billion opportunity for such businesses.
Shruti Shibulal, Founder of India's Luxury Resort, The Tamara Coorg, Talks Ethics and Hospitality
The Tamara, which launched its flagship 180-acre luxury resort, The Tamara Coorg, in 2012, runs 10 properties in south India and Germany, including those under development. By 2025, Shibulal hopes to operate at least 1,000 rooms, up from the 500 they plan on operating by the end of 2017, across all her resorts.
Choice Hotels Recognizes Cambria Hotel in Traverse City as Winner of Hotel of the Year Award for Seventh-Straight Year
The Hotel of the Year Award recognizes a hotel for its outstanding customer service and operational excellence. Nominees are all top-rated hotels within their hotel brand.

Final Approval Granted for Development of a 143-room AC Hotel in Portsmouth, NH
The $15 million to $20 million project will create 50 permanent hotel jobs and 200 construction jobs. Construction on the hotel should begin in spring of 2018 with the hotel opening the following spring.

Shaner Hotels Breaks Ground on 120-Room Fairfield Inn & Suites Harrisburg in Pennsylvania
Located adjacent to the Harrisburg International Airport (HIA), the site is just steps from the Middletown business community and Penn State Harrisburg Campus. 
The LOOK Hotel, New Boutique Hotel in Brooklyn's Red Hook Neighborhood, Joins Ascend Hotel Collection
Adapted from its previous structure, this transformed hotel features 81 rooms and showcases the neighborhood's old industrial past mixed with its vibrant future.
Fairmont Empress in Victoria, BC Celebrates the Return of the Queen Following a Two-Year and Over $60 Million Restoration
Recently unveiled to guests, the restoration's final phase showcases a renovated health club and pool; refreshed Willow Stream Spa with an expanded lounge, updated reception and revitalized retail area; and 229 luxurious guest rooms. 
Park Inn by Radisson Opens in the Holy City of Makkah with General Manager Saad Ghosheh at the Helm
Park Inn by Radisson Makkah Al Naseem has 459 modern rooms and suites, most of which overlook the Al Rajhi Mosque.

Residence Inn by Marriott Set to Open in Pittsburgh, Pennsylvania Led by General Manager Cindy Dohmlo
The 144-suite Residence Inn Pittsburgh Oakland/University Place is owned by MWK Forbes II, LLC and managed by North Star Lodging Management Inc.
Highgate Names Lucy Martin General Manager of The Celino South Beach, Opening Fall 2017
Most recently, Martin was the general manager at Shore Club in South Beach and part of the pre-opening leadership team for 1 Hotel South Beach.

Featured Video

IBM’s Bryson Koehler Examines Artificial Intelligence (AI) in the Hospitality Industry at Hospitality Upgrade’s EVS

Watch this and other important industry videos here.

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