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Inside Hotel-Online Today         March 20, 2017
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Here are the latest hospitality news headlines from Hotel-Online! To get the complete stories and more, visit our website:


Hotels Take a Fresh Look at Communal Spaces / Laura Agadoni
From hip lobbies with a coffee shop ambiance to shared living spaces linking guest rooms, more hotels are turning their focus to providing inviting community areas.

Your Guests’ Booking Habits Are Changing, Yours Must Change Too / Ravneet Bhandari
The only consistent aspect in the way people plan travel is that it's constantly changing.

Eye Tracking in 2017 for Google Hotel Searches: Why the Old Rules Don’t Apply / Tris Heaword
Google never stops tinkering, and given its ambitions in the travel market, search results pages for travel brands—particularly for hotels—have continued to evolve.

Curated Rates: Using Relevant Content to Boost Bookings / Estella Hale
To curate something means to organize and display content in a meaningful way for a particular result. For our purposes here, “content” will be defined as the booking availability response from your hotel to your guests.

Courtyard by Marriott Earns Top Customer Experience Ratings for Hotels, in Temkin Group's Annual Survey
Courtyard by Marriott took the top spot out of the 23 hotels included in this year's ratings, earning a score of 77% and coming in 38th place overall out of 331 companies across 20 industries.

Why We Made Package Management a Distinct Component of Our Concierge Technology
Most front of house hotel systems do not consider package management an important toolset for the concierge and front desk, but they should.
Avison Young Hospitality Group Spotlights Victor Kalyanji and Wendy Blissett
“Victor and Wendy have been integral members of the hospitality group since the beginning,” said Keith Thompson, principal at Avison Young.

The Who's Who of Boutique Hospitality Industry Come Together in New York City for Distinguished Conference
Arianna Huffington and C-Level Executives of Equinox Hotels, Leading Hotels, Virgin Hotels, Sixty Hotels, Grace Hotels, Valencia Group and More to Speak at BLLA Conference, June 7

Blackstone to Acquire the Windsor Atlantica Hotel in Rio de Janeiro
Upscale hotel to be rebranded and managed by Hilton following a transition period

wasl Asset Management Group Selects MGM Resorts International to Advise and Operate Destination Resort in Dubai
The 26-acre prime beachfront development, which will feature an MGM Hotel, MGM Residences and a Bellagio Hotel, will mark the debut of the iconic MGM and Bellagio brand names in the Middle East region.

General Manager Elias Moukarzel Welcomes Guests to New Hilton Dead Sea Resort & Spa
The 285-room hotel marks the first Hilton Hotels & Resorts property in Jordan.

Owned by Cypress Hospitality Group and Managed by ZJZ Hospitality, New Courtyard by Marriott Opens in Cypress, Texas
The 102-room Courtyard Houston Northwest/Cypress is led by General Manager Jane David-Foley.

Owned by Midtown Lodging LLC and Operated by 3H Group, the Hampton Inn & Suites Miami Midtown Opens
Adding to the renaissance of the up and coming Design District, the Hampton Inn & Suites Miami Midtown offers 151 guestrooms.

The Chanler at Cliff Walk Appoints Lani Shufelt General Manager, Chief Operating Officer and Cherie'lin Toporowski Director of Sales and Marketing
“Having held a variety of positions across the hospitality and marketing fields throughout my career thus far, I am thrilled to bring my experience and fresh creative ideas to my new dual role as General Manager and COO,” said Shufelt.

Marriott Syracuse Downtown Taps Scott Becque as Director of Sales and Marketing
Most recently, Becque was director of sales and marketing for the Hilton Hasbrouck Heights in New Jersey, where he led the sales effort in the hotel's transition to Hilton management.

Sage Hospitality Names Mustafa Menekse Area Director of Sales Overseeing Denver's The Crawford, The Oxford & The Maven Hotels
Menekse most recently served as the Area Director of Sales & Marketing overseeing four other Sage Hospitality hotels in Denver.

Dream Hotel Group Appoints Jeff Lee as Director of Food & Beverage
Lee will assist with the overall direction of food and beverage for the company and its brands: Dream Hotels, Time Hotels, The Chatwal and Unscripted Hotels.

San Juan Marriott Resort & Stellaris Casino Appoints Marcelo Dante Filosi Bordenave New Executive Chef and Director of Food & Beverage
Prior to joining the executive team at San Juan Marriott, he served as the Executive Chef and Director of Food & Beverage at the JW Marriott Hotel Bogota in Colombia.

The Inn at the Crossroads Hotel Appoints Juan Carlos Garcia as Executive Chef
Chef Garcia has over nine years of culinary experience in various cuisines including; Italian, American, French, Southern and Modern and will oversee all of the hotel’s food and beverage operations.

Featured Video
Automated Uniform Storage and Retrieval Systems: Learn how White Conveyors can reduce your labor costs (for both smaller and larger properties) while improving service to team members.  Watch this and other important industry videos here.
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For questions please contact Michelle Renn, Editor of 'Inside Hotel Online Today' at: Phone: 678-802-5308 (ET) / Email: michelle@hotel-online.com or news@hotel-online.com / or Mailing address: Hospitality Internet Media, L.L.C. dba Hotel.Online, 70 Mansell Court, Suite 225, Roswell, GA 30076


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