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Inside Hotel-Online Today         March 12, 2018
News Events Videos Industry Resources

Here are the latest hospitality news headlines from Hotel-Online! To get the complete stories and more, visit our website:


Angie Hospitality Introduces New and Enhanced Features in Next Generation Voice-Enabled Guest Room Assistant
Latest version of industry's only purpose-built interactive AI-powered guest room assistant provides enhanced functionality and added features

Hospitality Financial Leadership - How to Read Hotel Financial Statements and The Link / David Lund
I am going to give you a new understanding and share a secret about the balance sheet and the relationship to the P&L.

Tourism Tidbits: Tourism and Health / Dr. Peter Tarlow
Tourism is especially vulnerable to contagious illnesses.   People are in close contact, often both tourism employees and travelers are subjected to filtered, rather than fresh air.
Hotels Are Bringing Enhanced Style to Increase Their Guest Experience / Kacey Bradley
Both interior design and technology fall under the umbrella of a place’s overall style, and a boost in this realm can make your property much more appealing to potential customers.

For Successful Marketing, Content Is King / John R. Hendrie
Go ahead, tell your story.  That is really what your future guests want.  Write it down.  Cast that story line out, reel them in, land them and deliver on your promise.
Winning the Direct Booking: Combat the Effect of Airbnb on Your Hotel’s Bottom Line / Margaret Mastrogiacomo and Max Starkov
Following this strategy will allow hotels to stay competitive with Airbnb and combat the effects on the hotel’s bottom line.

Why Customer Service Is the New Marketing and How Live Chat Makes It Possible
While the hotel marketing staff ultimately does have a different job than your customer service representatives, there should be overlap between the two for best results.

Provenance Hotels Partners With Eleven and Blueport to Deploy Personal Area Networks for Seamless Casting in the Guestroom
The solution brings together secure personal area networks (PANs) from Eleven and Blueport’s deployment of X2 cutting-edge casting capabilities to create an at-home experience in the guestroom.

The Cool Hoxtons Partner With Knowcross
The luxury group looks to accomplish both service and operational excellence across its hotels with this association.

AAM 15 Management Acquires 99-Room Hilton Garden Inn Downtown Freeport, Maine
An extensive property improvement renovation is planned to update hotel guest rooms and public areas.

AJ Capital Partners and Cornell University Begin Construction for Graduate Roosevelt Island Hotel at Cornell Tech Campus
Set to open in Spring of 2020, the 18-story Graduate hotel will offer 224 guestrooms.

Club Med's Global Expansion Plan Will Introduce 15 New All-Inclusive Resorts by the End of 2020
The company also has plans to execute five major renovations to its current resorts per year to offer new and refreshed experiences.

Hilton Signs With BC Hospitality Group to Develop New Hilton Copenhagen City Centre in Denmark
The 400-room Hilton Hotels & Resorts property marks Hilton's return to Denmark when the property opens in 2020.

Hilton Garden Inn and Hampton by Hilton Coming to France Through Franchise Agreements With Naos Hôtel Groupe and NT Hotel Gallery
Both set to open in 2019, the Hilton Garden Inn Massy will offer 152 guestrooms and the Hampton by Hilton Toulouse Airport will offer 126 guestrooms.

The Grand Lion Group Inks Contract With Marriott International for Le Meridien Hotel in Sihanoukville, Cambodia
The 388-room five-star hotel forms part of the USD200 million Gold Coast at Sihanoukville with ground breaking scheduled for January 2019 and opening slated for January 2022.

Great Wolf Resorts Names Murray Hennessy as Chief Executive Officer
Mr. Hennessy was serving as interim CEO following the departure of Rubén Rodriguez in December and now officially assumes the permanent role.

DiamondRock Names Jay Johnson New Executive Vice President & Chief Financial Officer
Prior to joining DiamondRock, Mr. Johnson served as Senior Vice President and Treasurer of Host Hotels & Resorts, a lodging real estate investment trust.

Briony Quinn Promoted to Senior Vice President & Treasurer at DiamondRock Hospitality Company
Ms. Quinn joined DiamondRock in 2007 as Assistant Corporate Controller and was promoted to Vice President and Corporate Controller in 2008 and to Chief Accounting Officer in 2014.

Miraval Group Appoints Mark Stebbings General Manager for Miraval Arizona and Robert Berrey General Manager for Miraval Austin
Previously Stebbings served as director of operations and general manager of Travaasa Experiential Resorts and Berrey served as the general manager of The Gideon Putnam Resort & Spa.

Sheraton New York Times Square Appoints Achilles Poliviou as New Executive Chef
Chef Poliviou brings more than 25 years of trademark food and beverage excellence from brands including Ritz-Carlton, JW Marriott and St. Regis, among others.
Suncadia Resort, A Destination Hotel, Appoints Jacob Brenchley as Executive Chef
Brenchley, a member of the James Beard Association, was most recently the Executive Chef at Reunion Resort in Kissimmee, FL.

Featured Video

Part 2 - We asked the CIOS: What technologies are your companies focused on the next 12 months?

Watch this and other important industry videos here.

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For questions please contact Michelle Renn, Editor of 'Inside Hotel Online Today' at: Phone: 678-802-5308 (ET) / Email: michelle@hotel-online.com or news@hotel-online.com / or Mailing address: Hospitality Internet Media, L.L.C. dba Hotel.Online, 70 Mansell Court, Suite 225, Roswell, GA 30076


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