Hospitality Upgrade reached out to the team at DANNI Enterprises to provide
a summary of experiences from HITEC 2016. Each team member scouted
HITEC through the lens of his or her specific area of expertise.
#HITECnola Part 1: From the keynote sessions, to the exhibition hall and the educational sessions, the buzz was data, the millennial generation and customer experience.
Pull the buzzwords from over your eyes and look. The latest round of publications and presentations are focusing on new key target memes: millennials, cloud, disruption, sharing economy, large versus local and crowd. These words are the bright shiny objects, more about sizzle than steak. They are misleading you into thinking that the world has changed. Many of these terms are myths. They’re designed to distract you from the core of your true business: Delivering hospitality.
Take a glimpse into one of this year's popular sessions at Hospitality Upgrade's Executive Vendor Summit. In this session, Customer Insights Onstage with Davidson Hotels & Resorts' Ron Hardin, Mike Uwe Dickersbach of Highgate Hotels, and Mark McBeth of Starwood Hotels & Resorts, the panelists revealed which technologies they are looking at currently as well as their current challenges.