Sam Crochet is back in "PART 2: The European Union's General Data Protection Regulation: Two Important Steps to Take" to discuss two key requirements of the GDPR that supervisory authorities will be monitoring (and enforcing) closely: consent and breach notification.
Last year was a pivotal one for independent hotels, per STR, an American company that tracks supply and demand data for multiple market sectors, which revealed that these "un-branded" properties had greater overall average daily rate (ADR) and revenue per available room (RevPAR) than their branded hotel brethren. Mark Morrison looks at the impact independent hotels for Q1 2017.
Ron Strecker brings a CFO perspective and shares with us how fishing for the right data is not always about securing the big catch but learning which fish to hook and which to throw back in "Let's Go Fishing for Data."
HU overheard two tech guys (Simon Eng and Trevor Warner) casually and sometimes lightheartedly discuss the technology they saw at HITEC Toronto. See the video and look for more on HU’s trip to Toronto!
Featuring: CRM, Guest Relations/E-marketing
and Content Development
Cendyn® is a leading provider of travel and hospitality software solutions, delivered via the Cendyn Hospitality Cloud™ – an integrated technology platform with one of the most complete sets of applications available for driving sales and marketing performance.
TS&C (Toedt, Dr. Selk & Coll. GmbH) is a leader in the field of holistic data management (Big Data). With dailypoint™ — a modular software platform particularly developed for the hospitality industry — the company caters to individual hotels as well as hotel groups.
Digital Alchemy strives to help hoteliers increase revenue at every stage of the guest life cycle. Its comprehensive, customizable suite of pre- and post-stay emails enables its clients to personalize every digital communication they have with their guests, respond to guest needs immediately via mobile messaging and capitalize on social media platforms.
Guestware CRM software is a cloud-based hotel guest experience management system that collects, manages and reports on all guest information, enabling hotels and resorts to track the guest experience while enhancing operational efficiencies in a single database.
Part of Hotel360 Technologies, HeBS Digital helps hoteliers drastically increase direct bookings, lower overall distribution costs and increase lifetime value of guests through its Smart Guest Acquisition and Smart CRM Suites.