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Inside Hotel-Online Today         September 20, 2017
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Here are the latest hospitality news headlines from Hotel-Online! To get the complete stories and more, visit our website:
 

http://www.hotel-online.com/



New TravelClick Study and Data Project 2017 as a Record Year for GDS Hotel Bookings
Despite the Rise of Airbnb Among Consumers, Travel Agents Still Predominantly Book through GDS

Maestro PMS Integrated Guest Loyalty System Gives Independent Property Groups A Brand Loyalty Advantage
Luxury Independents Attract Corporate and Leisure Guests With Rewards That Add Up to Family Vacations; Golf Holidays

Unifying Fragmented Hotel Systems and Data Now an Achievable Goal Says New Study
New Agilysys Sponsored Research Provides Insights for Hoteliers Looking for Next-Generation PMS Technology

An Analysis of Franchise Fees / Robert Mandelbaum
To assist hotel management and ownership in their assessment of the franchise-related costs they are paying, we have analyzed data from 1,587 U.S. hotels that reported franchise fee payments each year from 2010 through 2016. 

Why June 2018 Will Be Good for Hotels and July 2018 Will Be Horrible / Tucker Johnson
I recently conducted an educational seminar for some industry managers covering P&Ls and Budgeting.  As part of the session I had them take some day-by-day hotel numbers from June of 2017 and forecast what June of 2018 would look like. 

Measuring and Incentivizing Front Desk and Reservations Upselling / Doug Kennedy
With occupancies performing well in most markets, unless you are planning to build more hotel rooms the only way to squeeze out more revenue is to increase ADR.

Raising Awareness for the Physical Demands of Being a Housekeeper / Larry Mogelonsky
Every hotelier knows that housekeeping is a vital aspect of any property’s operations. Even though we all know how important the role of the housekeeper is, seldom do we managers know how to actually do what they do so that we can truly empathize with the issues they encounter on a daily basis.
 
Creativity Is a Drug the Hotel Industry Cannot Live Without / Georges Panayotis
The concepts of tomorrow must be considered and experimented with without forgetting to reposition and transform existing products.

HVS Market Pulse: Charlotte, NC / Patricia Shih
The following HVS Market Pulse article details some of the major developments in Charlotte and their impact on the area’s hotel industry.

Must-Read Whitepaper Available: The Smart Hotelier’s Guide to 2018 Digital Marketing & Technology Budget Planning
The whitepaper is created every year to guide hoteliers on the budgeting process by outlining the tools needed to engage, acquire, and covert travel consumers, as well as enhance the on-property guest experience, and inspire guests to book a future stay.

Distinguished ARIA Resort & Casino Boosts Operational Efficiencies by Upgrading their InvoTech Uniform Management System
The InvoTech Uniform System at the Aria Resort & Casino was Upgraded with the Latest UHF-RFID technology for the Most Efficient Uniform Department Operations
 
Ron Gilbert, Miami's 'Grandfather of Tourism,' Dies
Dr. Ron Gilbert, the driving force behind the establishment of the Miami Convention and Visitors Bureau and a longtime civic leader, passed away.
 
Hawaii's 2017 Tourism Numbers to Exceed Expectations Far Greater than Projected
Tourism in 2018 is expected to surpass 2017, which so far is shaping up to be the best tourism year on record. The Department of Business, Economic Development and Tourism's Aug. 11 forecast anticipates visitor spending will reach $16.8 billion this year, with 9.2 million visitors arriving.





 
A Year after its Arrival, Uncertainty Persists About Marriott's Continued Operations in Stamford
This week marks the one-year anniversary of Marriott's $13 billion acquisition of Stamford-based Starwood Hotels and Resorts Worldwide. The merger has resulted in major layoffs, but public officials remain optimistic the firm will maintain some local operations.
 
Parks Hospitality Group Breaks Ground on New Tru by Hilton Raleigh Durham Airport
The future 106-room, four-story hotel is located less than one mile from the Raleigh-Durham Airport and is expected to be completed mid-2018.

Luneng Group and Four Seasons Hotels and Resorts Announce Plans for Four Seasons Hotel Dalian
Four Seasons Hotel to open in 2020 within newly redeveloped Donggang Economic Development Zone in Dalian, China

Kana Hotel Group Debuts First Dual-Brand Tru by Hilton and Home2 Suites by Hilton Murfreesboro
The property has 154 rooms total, with 79 for Tru by Hilton and 75 for Home2 by Hilton.

Embassy Suites Brea Modernized With $8 Million Renovation Led by General Manger Jay Badillo
The hotel is owned and managed by WCG Hotels
 
Strand Hospitality Services Names Top Performers at 2017 Annual Conference
Hampton Inn Broadway at the Beach, Myrtle Beach, S.C. and Hampton Inn Charlotte/Belmont at Montcross, Belmont, N.C. (tie) earn Hotels of the Year. General Manager of the Year went to Margie Rainey.

La Quinta Resort & Club, A Waldorf Astoria Resort Appoints Victor Woo As General Manager
An industry veteran with nearly three decades of hospitality experience, Woo most recently held the position of Executive Vice President of The Bay Club Company.

Sage Hospitality Appoints Scott Sloan as General Manager of The Elizabeth Opening Soon in Fort Collins
Sloan, who has been with Sage Hospitality for the last 12 years, is a 28-year veteran of the hospitality industry.

Rodney Ferguson Named Chief Executive Officer/General Manager At Potawatomi Hotel & Casino
Since 2016, Ferguson has served as the property's Chief Operating Officer. Additionally, from 2013 to 2015, he served as Potawatomi Hotel & Casino's Chief Financial Officer.

Colony Palms Hotel Appoints Karen Smith as Director of Sales & Marketing
Prior to arriving at Colony Palms Hotel, Smith previously held an independent sales consultant role with client hotels.

As Only the Sixth Executive Chef Since Opening in 1918, The Broadmoor Anoints David Patterson to Role
The modest, soft-spoken Kentucky native was promoted to executive chef at The Broadmoor in late June. Patterson says he is humbled to be only the sixth executive chef at the resort since it opened in 1918 -- and probably the youngest, at age 40.
 
Cliff House Maine Appoints Heinrich Von Puschendorf as New Food and Beverage Director
Heinrich joins the Cliff House team following the property’s completed transformation, which revitalized the 145-year old resort boasting a reimagined design, updated amenities, and additional guest room accommodations.

Featured Video

Take a journey through 90 years of innovation as HSMAI celebrates 90 years of fueling sales, inspiring marketing, and optimizing revenues for hotels and their partners. 

Watch this and other important industry videos here.

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