Unfortunately, large hotel chains are ideal victims — enticing hackers with large quantities of valuable information such as credit card data for guests and sensitive employee data for staff. All owners and operators need to take proactive steps to protect consumer data.
In September 2016, Hospitality Upgrade surveyed hospitality CIOs with representation from Marriott, Starwood, Best Western, Red Lion, Loews, Hyatt, Carlson, Hilton and Omni, to name a few. Jeremy Rock breaks down the results of the survey with an emphasis on current and future IT investments.
Hospitality Upgrade sat down with some of the hospitality industry's most innovative technology leaders to chat about their current focuses and the projects their teams will be working on over the next 12 months. Jeremy Rock of RockIT talks with Wendy Mertz of Hard Rock International, Page Petry of Marriott International, Jeff Bzdawka of Hyatt and Harold Dibler of Best Western International to see what's ahead for them.